Steve and his team are great. Family owned and operated so they are truly invested in the service they provide. Ralph was our designer and we sat with him a few separate times until we were comfortable with the design. He gave us absolutely everything that we asked for. He never pushed us in any direction like another designer we spoke to.
Design Line was very good about keeping us updated on the manufacturing and installation calendar, and when you are juggling all of th...e projects with a complete renovation, that is a very nice thing to have.
I was on site when the installers were there and they did a top rate job. Nice guys, respectful and tidy.
They make their cabinets to spec at their own factory, right behind the show room. They are high quality and beautiful. My wife wanted over-sized drawers and a special spice cabinet and they delivered.
There were two minor glitches (wrong style glass in a door and a missing drawer) and they came back right away to make it good.
On top of all that, when my wife accidentally ordered a panel-ready dishwasher and we hadn't included a panel in the plans, Steve ordered one for us right away at no additional cost. That's incredible.
We priced our design out with a few different companies and Design Line was within the margins for the quality cabinetry that they provide. They aren't the cheapest guy on the block, but you certainly get what you pay for with them....and then some!
They have great connections for granite and appliances as well. We went with both, and they handle everything.
I highly recommend Design Line. We are extremely satisfied.